Everything you need to know about commissioning Dundas Miniatures.

Either we can buy the figures and add the cost to your invoice, or you can buy them yourself and have them sent to our address.

You can also send us figures that you already own.

Yes. We can build your figures before painting.

Building and preparation can be included in your commission and will be accounted for when we provide your quote.

Yes. We can base your figures as part of the commission. The cost will depend on the type and complexity of the basing required.

If you have a particular basing style in mind, please let us know when requesting your quote.

We specialise in historical miniatures, particularly 28mm figures, but we’re happy to discuss other types and scales of miniature.

If you’re unsure whether your project is something we can help with, simply get in touch and we’ll be happy to discuss it.

28mm is our speciality, but we also work with other miniature scales. Get in touch with details of your project and we’ll let you know what we can offer.

Every project is different, so the final price depends on the number of figures, their size, the amount of detail required and any building or basing work.

You can see our starting prices and more information about how commissions are priced on our Pricing page.

Yes. The amount of time and detail required for a commission can be adjusted to suit your requirements and budget.

We’ll discuss your expectations with you before providing a quote.

Turnaround depends on the size and complexity of the project and our current commission schedule.

When we provide your quote, we’ll give you an estimated start date and completion timeframe.

We use a range of high-quality miniature paints and products from established miniature painting brands.

Yes. We keep you updated as your commission progresses and can provide photographs of the work during the painting process.

We’re also happy to discuss any questions or changes you have along the way.

Absolutely. If you have particular colour schemes, uniform references, artwork, historical references or other information you’d like us to work from, please send them through with your commission details.

The customer is responsible for postage costs. Shipping will be discussed as part of the commission process.

Yes. We can ship commissions internationally.

International customers should be aware that any applicable customs duties, taxes or import charges are the responsibility of the recipient.

Payment can be made by the methods available when your commission is arranged.

Our current commission payment structure is a 10% deposit to secure your commission, followed by 45% before work begins and the final 45% once the work is complete and approved.

Yes. From time to time we have ready-made painted miniatures available to purchase.

See our available stock for current ready-made figures.

Returns for shop purchases are handled according to our returns policy.

Commission work is produced specifically for the customer, so please contact us as soon as possible if there is a problem with a commission.